Contact Us

We’re here to help! Whether you have a question about our products, need assistance with your order, or simply want to share feedback, the Luna Carry team is ready to assist you.

Customer Service Hours
Our support team is available:

  • Monday – Friday: 9:00 AM – 6:00 PM (AEST)

  • Saturday: 10:00 AM – 4:00 PM (AEST)

  • Closed on Sundays and public holidays.

How to Reach Us

Email:
📧 romeomoses3585795@gmail.com
We aim to respond to all emails within 24–48 business hours.

Phone:
📞 +61 2 9283 4002
For urgent inquiries, please call us during our customer service hours.

Mailing Address:
Luna Carry Customer Service
Sydney, NSW, Australia
(Full return address will be provided upon request for returns/exchanges)

Social Media:
Follow and message us on our social media pages for updates, style tips, and exclusive offers:

  • Instagram: Coming Soon

  • Facebook: Coming Soon

Order Inquiries:
If you’re contacting us about an existing order, please include your order number so we can assist you faster.

We value our customers and will do our best to ensure your Luna Carry experience is smooth, enjoyable, and memorable.

Thank you for choosing Luna Carry – where your style finds its perfect match